Summit Air

1520 Arthur St, Pierre, SD 57501 · +14027611633

Dispatch

The AI front desk — signed in with the dispatcher password.

Call status boardLive calls, who we are waiting on, and every job's history. Awaiting approvalOnly the jobs still missing a customer or technician yes. Today's scheduleThe day's appointments, as the office reads them. MessagesEvery SMS thread, both directions. Technician statusWho we believe is clocked in, and what the timeclock last told us. Dispatcher settingsTechnicians, service area, knowledge, greetings, A2P routing.

Field app & timeclock

The field side — its own admin password, and a PIN for technicians.

Timeclock adminSet up jobs, technicians and their PINs. This is the field app's own admin. TimeclockWhere a technician clocks in and out with their PIN. That state decides who a slate can offer a job to.

Public

What a customer sees. No sign-in.

Company websiteThe public Summit Air site — shop, blog, reviews.

Two systems serve this client and they keep separate sign-ins: the dispatcher (this hub, the board, messages, settings) and the field app (timeclock and its admin). Nothing is booked until the customer and a technician have each said yes, by voice or by text — the board shows which of the two a job is still waiting on.